Thursday, January 08, 2009

All's Well That Ends Well

"Moonscape"


Today is my day off and it comes right on time. Wednesday was a very long day where I did not get home until about 8:30 PM after going in at 5:30 AM. The first part of the day went well all the way through shift change. It was then that the adventure really began. I had called the lady at Corporate who was trying to shepherd our EBT machine through the process earlier in the day and she returned my call. She gave me the name and number of the guy in Austin who is in charge of getting the machines programmed for retailers. When I called the number I got his voice mail which is par for the course for communicating with state employees. Why answer the phone, I might actually have to provide the service I get paid to provide seems to be the prevailing mindset there. So I left a message to call me with the store number. About this time A told me to go home for a couple of hours and come back when D, the Corporate Changeover Specialist would be there to provide additional training and support. I like D both personally and professionally and his partner B works part time for us on the midnight shift a couple nights a week. He came in also to help with a couple of orders tonight after I returned to the store. So I went home popped some chicken in oven and hooked up with Will on Skype to pass some time before I went back to work. I was expecting to spend an hour or so then be free to get my day off started. Perhaps I should have seen the red sky in the morning and taken the warning there would be stormy seas before the end of the day.

During my conversation with Will, I get a call on my cell phone from one of my employees who tell me the guy from the EBT place wants me to call him before 5. No problem with that except I am at home it is 4:47 and I do not have his number on me and she did not write it down. I hung up with Will, hurried over to the store and found where I had written the information down from earlier in the day and luckily got through the electronic maze to his extension before five. I should not have bothered. The guy, Clarence said yes we got your paperwork and everything is in order, your machine is being programmed but it can take up to 14 days to get it. He said to give him a call in a week and he could call up to Oklahoma where the machines come from and try to determine the status. I went off a little at the dude asking if there was any way to speed up the process. This store has always accepted EBT transactions. We are surrounded by low income households who use public transportation. We are their grocery store, there is no other within walking distance. It is not a long drive but the distance driving and walking are two different things. This is a hardship on my customers and a loss of hundreds of dollars a day in sales for us. We already have 6 weeks invested in this fiasco of a process and we need this stupid little pos machine to be able to process my customers benefits. I asked Clarence can I buy the guy dinner, a case of beer or offer him a blow job? Is there anything we can do to speed up the fucking process? He said he would call up there and see what he could do. I was effusive in my thanks for anything he could do to expedite the process. I do not expect results in less than the originally stated 7 days. God I just love dealing with the government both state and federal as both are involved in order to be able to accept EBT transactions. What a crock!

After taking a smoke break to calm myself, I come back in and start going over things with D when we discover the tobacco order which I was told was done was indeed not done. In addition, when I went into the order screen on the MOT, the inventory levels were tremendously over inflated. This was because the person who scanned the inventory in enter the number of pack instead of the number of cartons into the scanner. What is the problem with that you say. the scanner transmit to the ISP where it converts the numbers entered from cartons to packs for the order screen. For example if you enter 40 which is the number of packs in 4 cartons, what shows up on the order screen is 400 packs. The only way to solve this is to rescan the inventory then calculating how many cartons I had to subtract on the scanner to have the correct inventory appear on the order screen on the MOT. Then after recreating that data, I then get to do the actual order. If I had known the order was not done I would have followed my original plan and discovered this fiasco much earlier in the day instead of starting the order on the MOT at 7 PM. By the time I got home I was wound pretty tight and was looking to relax. I had left the heat on and the place was a little warm so I turned the heat off and left the door open to help dissipate the heat. This was a signal for my pesky neighbor, who is the spouse of an ex employee, to do his staccato rap on the door frame and waltz in uninvited. I barked at him like a querulous bitch because I was not in the mood for his pretensions and multiple layers of BS. He caught a clue pretty quick and exited before I bit his head off. (Thank you Jeezus!)

I know, your intrepid Uncle is usually more even tempered but as a gay man I reserve the right to be bitch when I wanna be and I was definitely in a bitchy mood when I got home. I closed and locked the front door, then turned out the lights hoping no one else would stop by. As is usually the case when I need to chill out and regain my equilibrium, something or someone will suddenly pop up to fill that need. I checked my Gmail where I found a comment from a long time reader which really brightened my mood and lifted my spirits. Thank you Southern Senior for restoring my spirit after a hard day at the office. Once again a pebble I tossed in to the ocean has returned a ripple to me to lift my spirits right when I needed it. I was able then to chill out and take a nap before putting together this post while chatting with Will on Skype in the middle of the night. As I was relating my various adventures to him, he sent me something that made me laugh my ass off. If you ever have a day when you feel some one needs their ass kicked for some reason or another, send them to this page. I promise you will laugh your ass off. Of course Will wants credit as my editor because he is usually the first to read me and he catches the typos and shit I don't. Thank you Will for your loyalty and support, you are a true friend. .

Right now I am a pretty happy camper, the stresses of the day have gone away, I don't have to work today, I still have money in the bank and pay day is tomorrow. I am also whiling away the hours pleasantly chatting with Will and pulling together this whole rant just so we can get to the really good part of the post coming up next. This weeks edition of Random Hotness is sure to please the eye and inspire the libido as you scroll down the page. Be sure to stop by again tomorrow when I will have another studly collection of fantasies to get your weekend off to a hot start. Until next time as always, enjoy!












































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